Two days after submitting the request, there was only 1 med listed in the app for pickup. The app never shows me any info about pending refills, so I was completely unaware that there had been some sort of issue with the app. The app confirmed that my refill requests had been processed successfully. I ordered refills through the app the other day for 7 medications that I would run out of within the next week (my meds are almost always ready within 1-2 days). Ran out of important meds because of awful app Again, our apologies for your frustration. Please contact our Customer Care department by Twitter DM, Facebook PM, phone at 1-800-RITEAID (1-80), or by visiting so we can work on this directly with you. Please know that we take situations like this seriously. But a lot of this difficulty seems to stem from no one just taking a moment to listen to me and see if what I said was true. Trust me I try to be sympathetic to the plight of the situation. I have gone 5 days without medication, simply because no one answering the phone, could be bothered to check and see if the prescription was ready. Long story short I sent a friend to pick up the meds, not only did they have them, they have had them since 1/27. I don’t understand how they can tell me they tried to deliver it last week, but now it does not even exist. The other location said they don’t have my insurance information. Today I am told they don’t even have my prescription, it’s at another location. It’s been 5 days and I still do not have my medication. I changed to Rite Aide, because my insurance company insisted. I sent a friend to pick up my meds and they refused to release them. In the next few days I was told delivery was impossible over the weekend. I had a Door Dasher there to pick them up, and they were told that they had been delivered. I received one notice they attempted delivery, but there was no one home ( two people were home) I was told three times the meds were delivered, only to discover they were still at the store. I have been trying to get my meds delivered for days. I appreciate shortages in staffing, but it is still difficult. I am finding this site and Rite Aid, difficult to maneuver. We love hearing these stories and are so happy our pharmacy has served you well. I just wanna give a shoutout to all my amazing people at the Plymouth Rite aid that have been in are corner from the beginning and also they make sure iam always set in the overdose spray for your nose because I would be scared without it they always make sure I have one in date so thank you for everything, love the Crowley family’s family.❤️ Sometimes scripts are not right and they will do his immediately and if there is a problem they call me so I can get it done before they close which has been one thing that helps tremendously. So yes i would like to thank them all for everything they have done for the past 20 years for are son. they personally talk to me about how new prescriptions work and what to watch out for all medications he takes so we can be as careful as possible with different doctors writing scripts they make sure that they all can be taken together and will advise me if there is a problem with one. I want to thank everyone that has ever helped us and for example I have an extremely sick child he’s vented and we have 1,000$ of dollars a month and everything is Al way put together and ready for us. Browse the weekly circular for your area.View store and pharmacy information and services. Locate the Rite Aid store nearest to you.Browse and shop thousands of your favorite products and have them shipped to your front door.Save your Rite Aid Rewards Account to your Apple Wallet.Browse, search, scan for, and clip Digital Coupons.View your BonusCash transaction history.Convert your Rite Aid Rewards points to BonusCash.Easily transfer your prescriptions to any Rite Aid Pharmacy.
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